Žilinská univerzita v Žiline

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Subject: search.filters.subject.benchmarking

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    Benchmarkingové porovnávanie služieb elektronického bankovníctva ako ekologickej inovácie
    (University of Zilina, 2020) Loučanová, Erika
    The aim of the paper is benchmarking by comparing selected electronic banking services of Slovak banks as a form of eco-innovation with a focus on innovation in this sector. We point out the differences between the services offered in individual banks, which provide it within the portfolio of their services, as well as the identification of customer requirements. Based on the results, we can state that the customer has not largely mastered the innovations, but they are nevertheless very important from the perspective of the future.
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    Evaluation of Effectiveness of Regional Airports in Central Europe by Data Envelope Analysis
    (University of Zilina, 2013) Stryčeková, Ivana; Tomová, Anna
    In the paper we evaluate economic efficiency of 20 regional airports in Central Europe (Bratislava capital airport including) within 2004 – 2010 using input oriented data envelope analysis (DEA) with constant return on scale to identify super efficiency score. The paper results contribute to airport economic benchmarking literature which is still insufficient just for airports of regional nature. Covering 12 economic inputs and outputs parameters our research revealed Bratislava airport as efficient all the period within the sample analyzed which may be subsequently used as a supportive argument when stating development strategy for Bratislava airport.